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1 members (susan in florida),
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Jan 14th, 2020
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Joined: Feb 2001
Posts: 9,479 Clearwater, Florida
YuleLoggers Vice President Santa's Helper
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OP
YuleLoggers Vice President Santa's Helper
Joined: Feb 2001
Posts: 9,479 Clearwater, Florida |
Hallmark has a new web page for checking your crown rewards or placing an order. So far people are not fans. I would suggest you check yours.
The new page would not let me order an early release ornament using my reward points. I was on the phone with Hallmark for 30 minutes and they had to place the order. She finally got it done.
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Joined: Feb 2001
Posts: 9,675 Jersey Shore
Santa's Helper
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Santa's Helper
Joined: Feb 2001
Posts: 9,675 Jersey Shore |
Not happy with the new look. Very difficult to navigate or find info.
Stan
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Joined: Aug 2011
Posts: 851
Elf Manager
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Elf Manager
Joined: Aug 2011
Posts: 851 |
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Joined: Dec 2023
Posts: 3,251
YuleLoggers Club Co-coordinator Santa's Helper
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YuleLoggers Club Co-coordinator Santa's Helper
Joined: Dec 2023
Posts: 3,251 |
I don't like the new page either. Hard to find things.
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Joined: Feb 2001
Posts: 9,675 Jersey Shore
Santa's Helper
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Santa's Helper
Joined: Feb 2001
Posts: 9,675 Jersey Shore |
I wonder how much this going to affect access to the new DreamBook?
Stan
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Joined: Aug 2011
Posts: 851
Elf Manager
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Elf Manager
Joined: Aug 2011
Posts: 851 |
I'm still not able to access crown rewards points or history.
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Joined: Feb 2001
Posts: 9,675 Jersey Shore
Santa's Helper
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Santa's Helper
Joined: Feb 2001
Posts: 9,675 Jersey Shore |
Stan
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Joined: Aug 2011
Posts: 851
Elf Manager
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Elf Manager
Joined: Aug 2011
Posts: 851 |
Not working today--Ugh!!!
Last edited by JAS51; 03/12/24 11:37 PM.
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Joined: Feb 2001
Posts: 9,675 Jersey Shore
Santa's Helper
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Santa's Helper
Joined: Feb 2001
Posts: 9,675 Jersey Shore |
At some point Hallmark needs to restore their old website and put the new one back in for more testing and debugging.
Stan
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Joined: Dec 2023
Posts: 3,251
YuleLoggers Club Co-coordinator Santa's Helper
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YuleLoggers Club Co-coordinator Santa's Helper
Joined: Dec 2023
Posts: 3,251 |
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Joined: Feb 2001
Posts: 9,675 Jersey Shore
Santa's Helper
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Santa's Helper
Joined: Feb 2001
Posts: 9,675 Jersey Shore |
Hope they have the bugs out by the time the DB is online.
Stan
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Joined: Feb 2001
Posts: 9,479 Clearwater, Florida
YuleLoggers Vice President Santa's Helper
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OP
YuleLoggers Vice President Santa's Helper
Joined: Feb 2001
Posts: 9,479 Clearwater, Florida |
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Joined: Feb 2001
Posts: 9,675 Jersey Shore
Santa's Helper
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Santa's Helper
Joined: Feb 2001
Posts: 9,675 Jersey Shore |
I keep trying, but the new website is awful.
Stan
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Joined: Feb 2001
Posts: 9,675 Jersey Shore
Santa's Helper
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Santa's Helper
Joined: Feb 2001
Posts: 9,675 Jersey Shore |
Nothing new yet on Hallmark fixing their website. Still no GC history or detail.
Stan
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Joined: Feb 2008
Posts: 1,295 Sequim, Washington
Elf VP
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Elf VP
Joined: Feb 2008
Posts: 1,295 Sequim, Washington |
I can't access the site. Hope Hallmark fixes it soon
DeniseC
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Joined: Feb 2001
Posts: 9,675 Jersey Shore
Santa's Helper
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Santa's Helper
Joined: Feb 2001
Posts: 9,675 Jersey Shore |
I was able to navigate to the Gold Crown pages(but no history is available) and order history pages.
Stan
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Joined: Aug 2011
Posts: 851
Elf Manager
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Elf Manager
Joined: Aug 2011
Posts: 851 |
I am finally able to see my points history today!
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Joined: May 1999
Posts: 191 St. Peters, MO USA
Elf Engineer - Toy Design
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Elf Engineer - Toy Design
Joined: May 1999
Posts: 191 St. Peters, MO USA |
I checked today and points history is finally there.
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Joined: Feb 2001
Posts: 9,675 Jersey Shore
Santa's Helper
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Santa's Helper
Joined: Feb 2001
Posts: 9,675 Jersey Shore |
Still hard to get used to.
Stan
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Joined: May 2013
Posts: 135
Elf Engineer - Toy Design
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Elf Engineer - Toy Design
Joined: May 2013
Posts: 135 |
I usually like to be positive on this board as it has always brought me pleasure...
BUT...
UGH! the Crown Rewards page is driving me nuts! Ever since Hallmarks webpage upgrade (and let's face the facts Hallmark has no clue how to manage and run a webpage); I am still shut out of accessing my Crown Rewards page. Multiple calls to Hallmark's customer line (easily over 10 times) during the past month and each time no conclusion. Their final input to me is "it is a problem on my end" - "clear my cookies" - "use a different browser" -- COME ON!!! This is my issue??? I have tried multiple approaches, browsers, computers, etc. Nothing.
Just wanted to ask the friendly folks on this board - "Am I the only one still not able to log into the Crown Rewards website?"
Thanks for any input - maybe it just is my issue for some strange reason.
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Joined: Feb 2001
Posts: 9,479 Clearwater, Florida
YuleLoggers Vice President Santa's Helper
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OP
YuleLoggers Vice President Santa's Helper
Joined: Feb 2001
Posts: 9,479 Clearwater, Florida |
It is a mess. I had to call them to get mine fixed.
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Joined: Jan 2024
Posts: 4
Elf in Training
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Elf in Training
Joined: Jan 2024
Posts: 4 |
I still can not access my account. I have sent them all the information they requested, type of device, system, browser etc. They even gave me some points. Big Deal! I've been trying to access my account since mid-March! This is ridiculous.
Last edited by Debbie Texas; 04/17/24 04:49 PM.
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Joined: Feb 2001
Posts: 9,675 Jersey Shore
Santa's Helper
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Santa's Helper
Joined: Feb 2001
Posts: 9,675 Jersey Shore |
I was finally able to see what was in my account after I logged off and restarted my laptop.
Stan
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Joined: Feb 2001
Posts: 9,479 Clearwater, Florida
YuleLoggers Vice President Santa's Helper
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OP
YuleLoggers Vice President Santa's Helper
Joined: Feb 2001
Posts: 9,479 Clearwater, Florida |
So strange that Hallmark said the crown rewards page is fixed. Yet some of us are still having problems even getting into the page..
Mine was working fine, then yesterday after the supposed fixed I keep getting the "It's not you it's us" page.
I haven't tried today.
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Joined: Feb 2001
Posts: 9,675 Jersey Shore
Santa's Helper
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Santa's Helper
Joined: Feb 2001
Posts: 9,675 Jersey Shore |
Log off and then log back on to your computer.
Stan
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